Getting Started

Where to Buy

You can buy FrontRow in:

FrontRow.com

Amazon.com

Other retailers coming soon...

View full article
How to Pair

FrontRow was designed to interact seamlessly with the FrontRow app in order to provide quick access to your content for sharing. To pair your FrontRow with the FrontRow app:

1. Power on your FrontRow by holding the power button for a few moments.

2. Select desired language and connect to your Wi-Fi network. Setup a Security Pattern, and draw it again to confirm. Make sure this is a pattern you will remember, as you will need to enter it whenever you pair your FrontRow with an iOS or Android device.

3. Download the FrontRow App from the App Store or Google Play Store. Open the FrontRow App on your iOS or Android device. Set up your account using your email address, or login using your Facebook or Google account.

4. Once you login, look for your FrontRow in the list of devices. Make sure your FrontRow is turned on and nearby.

5. When your FrontRow is found, press "Pair" and then enter your Security Pattern.

6. Select your FrontRow from the Bluetooth Accessory List. When prompted, select "Pair" on your mobile device and your FrontRow to confirm pairing. This may take a few minutes.

image12.gif

Now that your FrontRow is paired, use the FrontRow App to download, edit, and share your content, or control the camera remotely. You can also check out this video tutorial:

View full article
Taking Photo / Video / Story

The Media Button is the best way to quickly capture content with your FrontRow. Located above the power button, the media button can be pressed at any time to take a photo, begin recording video, and start/pause a Story.

Media Button Guide:

  • One press = Take a photo
  • Press and hold = Start/Stop video recording
  • Double press = Start/Pause Story capture

media_button.gif

You can also use the screen as a viewfinder by simply swiping from right to left to access the camera from the home screen. To start and stop a recording using the touchscreen, press the record button in the middle of the screen. To take a picture, tap the photo capture button on the right.

To access the reverse camera for a selfie, press the camera toggle button at the top of the screen.

  Tip To see the full field of view of your FrontRow, and make sure no fingers are in the frame, double-tap the screen. Double-tap again to return to standard view.

Want to see your work right away? See your recently captured content easily by using the shortcut to the Gallery on the left of the screen.

View full article
Connecting to the Internet

FrontRow supports live streaming to Facebook, YouTube and Twitter. To Go Live, your FrontRow must first establish an Internet connection. You can connect to a private or public Wi-Fi network, or tether FrontRow to a personal hotspot. 

To connect FrontRow to a Wi-Fi network:

  1. On your device, swipe down from the top of the screen to access the pull-down menu.
  2. Select the Internet icon in the upper left, then select Change Network.
  3. Choose your desired Wi-Fi network from the list and enter a password if necessary (for public networks, you might be redirected to a landing page on your FrontRow to accept terms and conditions if applicable).

connect_internet.gif

  Tip You can also manage your FrontRow Wi-Fi settings within the FrontRow app.

connect_internet2.gif

To tether to a personal hotspot:

  1. In the FrontRow app select Wi-Fi from the Settings menu.
  2. Choose your hotspot from the list of networks, review the three steps provided, and select the "Got it. Go to Settings" button to navigate to your phone's personal hotspot settings.
  3. Turn on your phone's personal hotspot, take note of the password displayed there and enter it on your FrontRow. While your FrontRow is connecting, it is important to stay on the personal hotspot page.
  4. Once your device is connected you will receive a notification. Tap on the notification to return to the FrontRow app.

personal_hotspot.gif

Now you are connected to the Internet, and ready to Go Live!

View full article
Live Streaming

To Go Live, you first need to link FrontRow with your Social Accounts. To do this using the FrontRow App:

  1. From the Home Screen, select desired Streaming Platform
  2. Press Login
  3. Allow FrontRow access to your Social Account

go_live.gif

Now you are ready to Go Live once an Internet connection is established!

To link FrontRow to your Social Accounts using your FrontRow:

  • Establish an Internet connection
  • From the Home Screen, select desired Streaming Platform
  • In a browser, navigate to the URL displayed
  • Enter the code shown on your FrontRow

go_live2.gif

View full article

Editing and Sharing Content

Story Editor

Here is a quick overview of how you can use the Story Editor feature in the FrontRow App for iOS:

Note: The Story editor is currently only available for iOS, it is coming to Android soon.

1. Select a Story from your Gallery

2. Press the scissors icon at the bottom of the screen

story1.gif 

A few things you can try here:

  • Tip 1: You can pinch zoom in or out on the timeline bar to display more or less frames
  • Tip 2: Use the Save button to save the frame in view to your phone's Camera Roll

story7.gif

  • Tip 3: Use the scissors button to clip the timeline for easy selecting and editing.

  • Tip 4: After identifying a section that you wish to delete, you can either swipe the section up/down or use the delete button to remove it from your Story

3.  Press "next" to move on to select frame and playback speed

story5.gif

  • Tip 5: Use the upper left button to select the frame. You can choose between 16:9, 1:1, and round. Note that for 1:1 and round you have the option of removing or adding the clock overlay at the bottom of the screen.

story2.gif

  • Tip 6: Press the upper right button to select playback speed. Use the speed slider to determine the best speed for your Story. Note that the length of your Story will change as you adjust the slider.

story10.gif

4. Press the blue check to finish and save your Story

story4.gif

  • Tip 7: Press share for easy access to social sharing and don't forget to use hashtag #myfrontrow :)
View full article
Video Editor

Here is a quick overview of how you can use the Video Editor feature in the FrontRow App for iOS:

Note: The Video editor is currently only available for iOS, it is coming to Android soon.

1. Select a Video from your Gallery

2. Press the scissors icon at the bottom of the screen

video3.gif

A few things you can try here:

  • Tip 1: Pinch zoom in or out on the timeline bar to display more or less frames
  • Tip 2: Use the Save button to save the frame in view to your phone's Camera Roll

video2.gif

  • Tip 3: Use the scissors button to clip the video for easy selecting and editing
  • Tip 4: After identifying a section that you wish to delete, you can either swipe the section up/down or use the delete button to remove it from your Video

3. Press "next" to move on to select frame and playback speed.

video4.gif

  • Tip 5: Use the upper left button to select the frame. You can choose between 16:9, 1:1, and round.
  • Tip 6: Press the upper right button to select playback speed. Use the speed slider to determine the best speed for your Video. Note that the length of your Video will change as you adjust the slider.

4. Press the blue check to finish and save your Video to your phone’s Camera Roll.

video1.gif

  • Tip 7: Press share for easy access to social sharing and don't forget to use hashtag #myfrontrow :)
View full article
Sharing

The FrontRow App provides direct access to the content stored in your Gallery. Swipe up on the Gallery to search through all of your captured content.

Use the Filter to quickly sort only certain capture types, favorited items, and downloaded content.

Press and hold on a thumbnail to select multiple items, and use the menu at the bottom to (from left to right): Share, Download, Favorite, or Delete.

gallery.gif

You can share your photos and video directly from the FrontRow App with your friends or favorite social sites.

share2.gif

View full article

Downloading

Downloading with the FrontRow App

With your FrontRow and phone on the same Wi-Fi network or connected via Bluetooth you can:

  • Select a photo, video, or Story from the Gallery in the FrontRow App.
  • Press the download icon at the bottom of the screen.
  • Your content will then be downloaded and saved to your phone's camera roll.
  • You can now share downloaded content directly from the FrontRow App to your favorite social platforms.

image32.gif

View full article
Downloading with Transfer Mode

When your FrontRow and App are not connected to the same Wi-Fi network, you can still download content when connected via Bluetooth. Transferring content over Bluetooth does have limitations, as you will only be able to transfer files smaller than 100MB. To transfer larger video and Story files, we recommend using Transfer Mode.

Transfer mode enables you to connect to your FrontRow directly over Wi-Fi.

  • In the FrontRow App, select the Connection icon in the top left corner of the screen.
  • Select Transfer Mode from the network list.
  • When ready, press the Connect Now button at the bottom of the screen to navigate to your Phone's Wi-Fi settings.
  • Select your FrontRow from the list of networks, and enter the simple password provided.

transfer_mode.gif

You now have a direct connection to your FrontRow and can transfer large files very quickly, to then edit and share via the FrontRow App!

View full article
Downloading via USB

Connect your FrontRow to your computer using the USB cable provided to access all of the content in your Gallery.

Tip Note that Mac OSX restricts the size of files transferred via USB to a maximum of 4GB.

image17.jpg

View full article
Downloading Files to Dropbox (Backup)

FrontRow features the ability to automatically backup your Gallery content when connected to Wi-Fi and charging. You can choose to backup all of your Gallery, or just Favorited content.

To link your Dropbox account:

  • In the FrontRow App, navigate to the Settings Menu and select Storage.
  • Under the Backup section, select Dropbox. This will open a browser to login to your Dropbox account and allow access to FrontRow.

dropbox.gif

Once your Dropbox account is linked, your FrontRow will automatically backup your content when it is charging and connected to Wi-Fi.

View full article

FrontRow Settings

System Settings

To adjust System Settings like screen brightness, volume level, and your FrontRow's microphone using the FrontRow App do the following:

  1. Open the Settings Menu.
  2. Select System.

settings.gif

To Access System Settings using your FrontRow:

  1. Open the Pulldown Menu.
  2. Select Settings.
  3. Then select System.

In the System Settings Menu you can logout of your Account, access Storage information, change Date & Time, adjust Auto Lock timer, turn on/off Screen Lock, and edit Alerts.

image20.gif

View full article
Changing the Resolution

To change the resolution using the FrontRow App:

  1. Open the Settings Menu.
  2. Scroll Down to Camera section.
  3. Adjust video resolution using slider.

resolution.gif

Options will include 480p, 720p, 1080p and 2.7k. This adjustment is for the Front Camera.

To change the resolution using your FrontRow:

  1. Open Settings from the Pulldown Menu.
  2. Select Camera, then Video Resolution.
  3. Choose desired resolution.

resolution1.gif

View full article
Story Settings

To adjust the settings for Story Mode using the FrontRow App:

  1. Open the Settings Menu
  2. Scroll Down to Camera section
  3. Press Story
  4. Adjust Settings. See below for settings breakdown.

story_settings2.gif

Key items for Story Settings:

  • Just below Capture Speed title, you will see the maximum recording time for a Story based on capture speed and quality selected.
  • The capture speed slider allows you to adjust the capture interval. Moving the slider to the right will result in a longer time interval between photos, to the left, a shorter time interval between photos.
  • The Clock slider is used to adjust the transparency of the clock stamp that appears in the upper right hand corner of your story modes. Sliding this all the way to the left will allow you to remove it. This stamp shows the real time elapsed during your story capture.
  • The Quality section allow you to choose between 2.7k (highest quality) and 1080p

To adjust settings for Story Mode using your FrontRow:

  1. Open Settings from the Pulldown Menu
  2. Select Camera, then Story
  3. Adjust to desired settings

story_settings1.gif

View full article
Managing Storage

When storage space is running low, you can use the Storage Manager to sort your content from largest to smallest file size, allowing you to quickly make room for more content.

To access Storage Manager using the FrontRow App:

  1. Open the Settings Menu.
  2. Select Storage.
  3. Choose either Video, Story, or Photo.
  4. Select the files you wish to Delete.

storage.gif

To access the Storage Manager using your FrontRow:

  1. Open the Pulldown Menu.
  2. Select the Storage icon.
  3. Choose files you wish to Delete.

storage1.gif

View full article
Find Device

Using the Find Device feature from the iOS App will cause the FrontRow device to play a sound making it easy to locate. To activate this feature:

  1. Open the Settings Menu
  2. Press Find Device

find_device.gif

Tip Note that your FrontRow must be connected to the FrontRow App via Bluetooth.

View full article

FAQ

Can I manually adjust the camera's settings?

Camera settings including ISO, shutter speed and image stabilization all adjust automatically, and cannot be adjusted manually. We designed FrontRow to allow users to stay in the moment. We wanted the device to adapt to different conditions automatically so you can focus on capturing your experiences without spending time having to fine-tune camera settings.

View full article
Is FrontRow dust, water, or shock resistant?

FrontRow is not waterproof. It has an IP rating of IPX3 for liquids, which is the rating for standard, non-waterproof consumer electronic devices.

View full article
Does FrontRow integrate with Snapchat?

No, FrontRow does not support Snapchat as a 3rd party app, because Snapchat has not released an API for 3rd party developers. We certainly hope to incorporate a Snapchat app for FrontRow in the future if/when they release an API.

View full article
What is FrontRow?

FrontRow is a wearable lifestyle camera that allows you to capture and share experiences in bold new ways – from vacations to music festivals or a day in your favorite city. FrontRow is available in black or rose gold and can be worn with a stylish lanyard or clipped onto clothing. FrontRow integrates better with your smartphone than any other camera via the FrontRow App (available for iOS and Android), so you can share your photos and videos instantly.

View full article
What was the process behind designing FrontRow?

The idea behind FrontRow came from Ubiquiti CEO, Robert Pera, who collaborated closely with the team at ULabs to bring his vision to life. Robert and the team realized that there was a need for a better wearable camera that is less obtrusive when worn in everyday situations. Action cameras, for example, are aimed at the action sports enthusiast. FrontRow is a lifestyle camera designed to capture any type of activity from running on the beach in Maui to walking down the streets of Paris. We created the product to fit anyone’s lifestyle, not just those who are passionate about extreme sports.

View full article
How is FrontRow different from a GoPro?

GoPro manufactures action cameras designed to capture people participating in snowboarding, surfing or other outdoor activities. Their devices are aimed at the sports enthusiast. FrontRow is a lifestyle camera designed to capture any type of activity from running on the beach in Maui to walking down the streets of Paris. We created the product to fit anyone’s lifestyle, not just those who are passionate about sports.

View full article
See all 31 articles

Troubleshooting

My FrontRow can't connect to the Internet

Your FrontRow needs an Internet connection to Live Stream and download large files via the FrontRow app. If you are having trouble connecting to a Wi-Fi network, or tethering FrontRow to a Personal Hotspot, we recommend these steps:

  1. In the pulldown menu, select the Internet icon and make sure Wi-Fi is turned ON.
  2. Also in the pulldown menu, make sure Power Save Mode is turned OFF.
  3. If connection issues persist, try rebooting your FrontRow by holding down the Power Button for a few moments, and selecting Reboot.

If after performing these steps, you are still experiencing issues connecting to the Internet, please contact FrontRow Support.

Also see:


Connecting to the Internet

View full article
The FrontRow app can’t find my FrontRow device to pair

If you are pairing your FrontRow with the FrontRow app for the first time and your device cannot be found, follow these steps:

  1. Make sure your FrontRow is turned on and nearby.
  2. Turn Bluetooth off, then back on in your mobile's Settings menu.
  3. If your device still cannot be found, try restarting your FrontRow by holding down the Power Button for a few moments, and selecting Reboot.

If you still do not see your FrontRow in the devices list in the FrontRow app, please contact FrontRow Support.

If you have paired your FrontRow with the FrontRow App at least once, and your FrontRow cannot be found, we recommend these steps:

  1. Turn Bluetooth off, then back on by going to your mobile's settings.
  2. In the Bluetooth menu, find your FrontRow in the list of devices.
  3. Select the information icon next to your FrontRow on the right side of the screen.
  4. Select Forget this device.
  5. Close the FrontRow app, then reopen it to restart pairing process.

If you still do not see your FrontRow in the devices list in the FrontRow App, please contact FrontRow Support.

Also see:


How to Pair

View full article
My Live Stream says I have a poor network connection

The quality of a Live Stream relies heavily on the signal strength and speed of the network your FrontRow is connected to. When available, we recommend connecting your FrontRow to a Wi-Fi network for the best results when Live Streaming. When a Wi-Fi network is unavailable, you can tether your FrontRow to your phone's Personal Hotspot. Keep in mind that when tethering, your FrontRow will rely on your cellular network for Internet access. In crowded areas like a sporting event or concert, cellular networks can become overloaded, leading to very poor Internet speeds.

Also see:


Connecting to the Internet

View full article

Documentation

Firmware Release Notes

September 13th, 2017 - v1.4.308


What's New?

  • Translator App
  • Stopwatch App

Improvements:

  • Optimize Live Stream for poor network connection
  • Improved Boot Animation
  • Bug fixes, performance improvements, and camera tuning
View full article
Quick start guides
FrontRow Rose Gold Quick Start Guide
FrontRow Rose Gold
Download (25.9 Mb)
FrontRow Black Quick Start Guide
FrontRow Black
Download (23 Mb)
View full article
Datasheet

Support

Chat With Us

Live 24/7

Chat Now
Call Us

9am - 5pm (MST)
Monday - Friday

+1 (855) 906-8585